Optiman AI
🔎 Free AI check

Somebody is choosing an accountant this evening. They are asking ChatGPT, not Google.

People do not shop for an accountant at eleven in the morning. They do it late, at home, after something has gone wrong — and increasingly they do it by asking an assistant. We show you what it says about your practice, free.

The questions your prospective clients are actually asking

These are not search terms. They are sentences, typed into an assistant, and they get answered with names: "Who is a good accountant in [town] for a small limited company?" "I have missed the self assessment deadline — who can help me this week?" "Which accountants near me actually do payroll for four staff?" "How much should I be paying an accountant for a company my size?" "Is my accountant charging me too much?" Every one of those has an answer today, and the answer contains firm names. The only question worth asking is whether one of them is yours.

Why practices get left out

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No prices anywhere

"Fees on application" is the most common answer on an accountancy site and the least usable one. An assistant asked "how much" will recommend the firm that answered.

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Services written as a list, not as answers

"Bookkeeping · VAT · Payroll · Corporation tax" tells a machine almost nothing. "We do payroll for businesses with two to twenty staff in Chester" tells it everything.

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No town, anywhere on the page

Plenty of practice sites never write down where they are, because everyone in the office already knows. "Near me" needs it in words.

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Credentials nobody can verify

ACCA, ICAEW, AAT, Xero and QuickBooks status are precisely the sort of fact an assistant will repeat — if it is written as text rather than shown as a row of logos.

The two halves of the same problem

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Being named in the first place

If an assistant does not know you exist, the phone was never going to ring. We measure that, free, and tell you what is missing.

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Picking up when it does ring

Deadline weeks and the first fortnight of January are when your phone rings and nobody is free. An AI receptionist takes the name, the company, the deadline they are worried about and a number to ring back — and writes the whole conversation down.

What is one lost client worth to the practice?

A retained client, not a one-off job. Put your own numbers in.

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a year, walking to somebody else

Annual fee for one retained client, not a single piece of work — which is why this number tends to surprise people. It is arithmetic on your figures, not a claim about your practice.

What this is not

It is not a promise to put you top of anything — these systems are not ranked lists and nobody sells a position in them. It is not client work, and nothing we do touches your client data, your practice management software or anything covered by your engagement letters. We look at what is publicly visible about your firm, which is the only thing an assistant can see either. And if the check shows you are already being named, we will tell you that and there will be nothing to buy.

Questions accountants ask us

Does ChatGPT recommend accountants?

Yes, by name, when somebody asks who is a good accountant in their town for a small limited company. Whether your practice appears depends on whether your fees, the sort of client you take and your town are written in words on a page it can read.

Why is my accountancy practice not showing up in AI answers?

The four most common reasons are: fees on application rather than any figure at all, services listed as a row of nouns instead of sentences, no town written anywhere on the site, and ACCA/ICAEW/AAT/Xero status shown as logos rather than as text.

Can an AI receptionist take calls for an accountancy practice?

It takes the name, the company, the deadline they are worried about and a number to ring back, and writes the whole conversation down. It does not give advice and it hands over to a person the moment somebody asks.

Is client confidentiality affected?

No. Nothing we do touches client data, your practice management software or anything covered by your engagement letters. The visibility check looks only at what is publicly visible about your firm — which is all an assistant can see either.

Want the calls answered as well?

How done-for-you works

Get the free check

Tell us your business name, your town and what you do. We put the question your customers actually ask to ChatGPT, Perplexity, Gemini and Claude, send you what each one said word for word, and tell you what it would take to change it.

Free, no account needed, no obligation. We ask the four assistants the question a accountants customer would type and send you their answers verbatim.